== FAQ ==

A list of answers for Frequently Asked Questions is available at the following page.

[wiki:FrequentlyAskedQuestions Frequently Asked Questions]

== Documentation ==

Online documentation is available for most of our products. If you have a question related to installation, configuration or a specific feature, please read through the documentation.

 * [http://www.shrew.net/static/help-2.1.x/vpnhelp.htm VPN Client 2.1 Documentation] [http://www.shrew.net/static/help-2.1.x/vpnhelp.pdf PDF]
 * [http://www.shrew.net/static/help-2.0.x/vpnhelp.htm VPN Client 2.0 Documentation]
 * [http://www.shrew.net/static/help-1.1.x/index.html VPN Client 1.1 Documentation]
 * [http://www.shrew.net/static/help-1.0.x/index.html VPN Client 1.0 Documentation]

''NOTE : A configuration guide for using the client with [http://ipsec-tools.sourceforge.net/ ipsec-tools] is included with VPN Client Documentation versions 2.0.0 and later.
''

== Configuration Guides ==

Most information required to install and configure our software is included in the product documentation. The following pages focus on specific configuration topics.

 ==== VPN Client and Open Source Gateway Howtos ====

 * [wiki:HowtoOpenBsd OpenBSD]
 * [wiki:HowtoOpenSwan OpenSWAN]
 * [wiki:HowtoStrongSwan StrongSWAN]
 * [wiki:HowtoMonowall m0n0wall]
 * [wiki:HowtoPfsense pfSense]

 ==== VPN Client and Commercial Gateway Howtos ====

 * [wiki:HowtoAdtran Adtran NetVanta]
 * [wiki:HowtoCheckpoint Check Point NGx]
 * [wiki:HowtoCiscoAsa Cisco ASA]
 * [wiki:HowtoCiscoPix Cisco PIX]
 * [wiki:HowtoDraytek DrayTek]
 * [wiki:HowtoFortigate Fortigate]
 * [wiki:HowtoFritzbox Fritz!Box]
 * [wiki:HowtoJuniperSsg Juniper SSG]
 * [wiki:HowtoLancom Lancom]
 * [wiki:HowtoLinksys Linksys]
 * [wiki:HowtoNetAsq NetASQ]
 * [wiki:HowtoNetgear Netgear]
 * [wiki:HowtoSidewinderSix Sidewinder 6.x]
 * [wiki:HowtoSidewinderSeven Sidewinder 7.x]
 * [wiki:HowtoSonicwall Sonicwall]
 * [wiki:HowtoZywall ZyXEL Zywall]

== Mailing Lists ==

If you have a problem or a question regarding one of our products, please try searching the mailing list archives for a solution. We prefer to operate in a public forum as much as possible so that our clients have an opportunity to learn from each others experiences. If you have trouble locating a solution, please post a detailed message describing the problem. The mailing lists are monitored and help will be provided promptly.

[http://lists.shrew.net/mailman/listinfo/ mailing lists]

== Bug Reports ==

Before we can diagnose a problem with one of our products, its important that we receive an accurate bug report. The following guides describe how to gather all the data required by Shrew Soft to analyze and correct your issue.

 * [wiki:BugReportVpnWindows Preparing a Windows VPN Client Bug Report]
 * [wiki:BugReportVpnUnix Preparing a Linux/BSD VPN Client Bug Report]

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